Pass Guarantee

Refund Application

Bought the £189 plan and didn't pass? Apply here and we'll refund every penny.

How the refund works

Our £189 plan comes with a pass guarantee: if you don't pass the official Life in the UK Test, we refund your payment in full. Submit the form below and we'll verify it against your purchase record.

  • Open to learners with a £189 plan purchase on this account.
  • Upload a screenshot of your official test result as proof.
  • Once verified, we transfer the full £189 to your UK bank account.

Your refund details

Test result screenshots

Upload 3 screenshots that clearly show both your identity details and your official test result. PNG, JPG or WEBP, up to 8 MB each.

Payment details

Where we'll send your refund. Use a UK bank account in your own name.

Please sign in to submit — we verify your application against your purchase record.